Plugchoice

See what your chargers are doing. And why.

Plugchoice gives charging professionals real operational visibility. Errors, power flows, session behavior, and diagnostics that make sense at a glance.

Plugchoice service alerts dashboard
Charger voltage transaction details
OCPP log item detail

Three layers of visibility.

Every charger interaction is captured. From at-a-glance status to full OCPP history, Plugchoice gives you the right level of detail for every situation.

Charger overview

Simple language, real-time status. See what every charger is doing at a glance, without needing technical knowledge.

Find the root cause in minutes, not hours

Charger and system logs

Full OCPP message logging with structured filtering, error categorization across brands, and export for compliance or external analysis.

Know about problems before your customers call

Power management logging

Visual, real-time power graphs. Allocation vs. reality, phase-level detail, solar contribution, and transaction timelines down to the second.

Visual and structured means faster resolution

Alerts

Error alerts and health summaries pushed to the web portal and as push notifications to your phone. Know about issues the moment they happen, not when your customer calls.

Catch problems before your customers notice

Coming 2026

User action logging

Full audit trail of who did what, when. Configuration changes, user actions, and system events tracked across your organization.

Built for the person standing at the charger.

Every charger has a frontpage. Clean status, translated error codes, and clear next steps. In the app and in the portal. When someone can understand and fix the issue themselves, they don't need to call you.

Charger diagnostics deep view
App showing faulted charger
Error codes translated into plain language anyone can understand
Resolution steps shown directly with every issue
Same clarity in the app for end-users and the portal for professionals
Fewer support calls because the first answer is already there

Deep when you need to go deep.

Charger and system logs give you full OCPP visibility. Every message, every status change, every error. Structured, searchable, and exportable.

OCPP charger logs view
Complete OCPP message history per charger
Structured error categorization across all brands
Filter by type, severity, date range, and charger
Export logs for compliance or external analysis

Service Alerts Resolve issues before they escalate.

Automatic detection, self-healing behavior, and a full ticket system to manage faults with your team.

Service alert ticket with activity timeline
Auto-healing soft reset action
Alert properties panel
Power management diagram
Charger overview dark mode
Diagnostics dark mode

Power management analytics. Down to the second.

01

Building usage

See total power consumption at the meter level, including what flows back to the grid and what comes from solar.

02

Allocation vs. reality

Compare what the system allocates to a charger, what the charger offers, and what the car actually draws. Per charger. Per connector.

03

Phase-level detail

Full 1-phase and 3-phase logging per charger. See current and power values for L1, L2, and L3 individually.

04

Transaction graphs

Every charging session comes with a visual timeline. See power curves, state changes, and events mapped to the session duration.

05

Location and subgroup views

Analyze power not only per charger, but per location and per subgroup within a location. Understand how your fuse groups behave.

06

Solar and export

Track solar production, self-consumption, and grid export in context. See how solar contribution changes throughout the day.

Coming 2026.

User action logging.

Full audit trail of who did what, when. Every configuration change, every command sent, every team member action. Tracked, searchable, and exportable across your entire organization.

  • Every configuration change logged with user and timestamp
  • Command history per charger and per team member
  • Searchable and filterable across your organization
  • Export audit logs for compliance or internal review

Start seeing what your chargers see

Connect any OCPP charger to Plugchoice. Free to use, ready in minutes.