Version 2026-1, effective 9 July 2026
Applies to all systems of Volt Time B.V., trading as Plugchoice, including volttime.com, plugchoice.com, app.plugchoice.com, developer.plugchoice.com, proxy.plugchoice.com, the mobile apps and the REST API.
If you discover a vulnerability, we want to know so we can fix it fast.
Please do
- Email findings to support@plugchoice.com (see also /.well-known/security.txt).
- Provide enough detail to reproduce (URL/endpoint, description, steps).
- Give us reasonable time to fix before any disclosure.
Please do not
- Exploit the finding beyond what is needed to demonstrate it; never access, modify or delete other people's data, and never send commands to chargers you do not own.
- Use physical attacks, social engineering, DDoS, spam, or attacks on third-party services.
- Reveal the problem to others before it is resolved.
Our promises
- We aim to respond within 3 business days with our evaluation and an expected resolution date.
- No legal action if you followed the rules above.
- Strict confidentiality; your details are never shared without permission.
- Progress updates, credit if you want it, and possibly a reward for previously unknown issues, at our discretion, sized to severity and report quality.